Job Purpose To complete all vehicle paint work agreed by the insurers and to the standard of the manufacturer, identifying any additional work required. Ensure that work is completed to the highest possible standard and within agreed timescales to ensure customer satisfaction. Accountabilities Vehicle Paint Work 1. Complete vehicle paint work as… Reads more »
Job Purpose Behave and act as a brand ambassador to create a happy atmosphere, promote client retention, and enhance the Porsche Centre image. To boost customer happiness, provide unexpected and individualized “Wow Moments” during the sales or service process, both inside and outside the PC. To act as the workshop’s customer interface, ensuring that communication… Reads more »
Sales and Customer Service Objectives: Sell Porsche vehicles and add-on products, meeting sales targets while delivering exceptional customer service and meeting commercial goals. Business Development: Proactively sell Porsche vehicles, achieving profit targets for Al Nabooda Automobiles. Maintain showroom standards, ensuring brochure availability and proper vehicle displays. Regularly prospect for new customers to generate additional sales… Reads more »
Job Purpose To transport personnel, vehicles and documentation as required. To assist with general office duties as directed. Accountabilities Vehicle Maintenance 1. Maintain the company vehicles and take the necessary precautions in terms of servicing and maintenance so that the transportation duties are not compromised. 2. Ensure and maintain a zero traffic fine or… Reads more »
Job Purpose To coordinate with the insurance company representative to provide a detailed damage report and estimation of cost and duration of repair work. To be the customer champion and deliver exceptional customer service as the face of Al Nabooda Automobiles, by exceeding customer expectations in balance with commercial requirements. To provide the customer interface… Reads more »
Job Purpose To be the first point of contact for customers, ensure that customers are greeted in a courteous and efficient manner and directed to a sales consultant or service advisor. To be the customer champion and deliver exceptional customer service by ensuring a seamless experience for the customer. Accountabilities Customer Focus 1. Greet all… Reads more »
Job Purpose To provide first level support to the end-users for accessing of the business applications. This is to help end-users achieving their business targets. Accountabilities IT Strategy 1. Provide IT Desktop support to company for achieving its business objectives. IT Support 1. Assisting end-users with the installation, configuration, and ongoing usability of desktops,… Reads more »
Roles and Responsibilities Wash and clean cars thoroughly, both inside and outside, using the appropriate cleaning products and techniques. Drive vehicles to and from designated locations, ensuring safe and timely transportation. Follow safety protocols and guidelines to minimize accidents and injuries. Keep track of inventory and replenish cleaning supplies as needed. Perform basic maintenance tasks… Reads more »
Diagnosing 1. Using diagnostic equipment and a systemic approach, ensure vehicles faults are diagnosed and rectified. 2. Check level and quality of work through use of diagnostic equipment and road testing vehicles after work has been carried out, liaise with Service Advisor to advise on additional work and timescales for completion. 3. Work with other… Reads more »
Job Purpose To service vehicles according to the manufacturers guidelines, identifying any additional work required, complete pre-delivery inspections (PDI), change tyres and complete any minor mechanical repairs as required. Ensure that work is completed to the highest possible standard, and within agreed timescales to ensure customer satisfaction. Accountabilities Vehicle Servicing 1. Complete… Reads more »
Job Purpose To ensure that all jobs allocated to the team are completed within agreed timescales and to the standard expected by the Principal assuring high level of customer satisfaction. Accountabilities Team Management 1. Plan the distribution of work amongst the team utilising the available skills mix. 2. Plan the scheduling of the work allocated… Reads more »
Job Purpose To sell the range of VW cars and add on products meeting agreed sales volumes. To deliver an exceptional level of customer service at all times, while meeting commercial requirements. Accountabilities Business Development 1. To sell the range of VW vehicles via the use of an effective pro-active sales process, delivering profit targets… Reads more »
Job Purpose To ensure that parts are picked for workshop and customers accurately and in the minimum time. To ensure that every part is correctly located and the warehouse is kept clean and tidy at all times. To deliver the highest degree of customer satisfaction at all times. Accountabilities Parts Inward 1. Check supplier deliveries;… Reads more »